Please take note that each time you are presenting your complaints, queries, concerns or any other issues include your account number
Phone: +260 211 251 571 / +260 211 250 002 Customer Service Head Office
Switch Board: 0211- 257579/83 (Administration)
Toll Free: 
Email: customerservice@lwsc.com.zm
Facebook:
 www.facebook.com/lusakawater

Lusaka Water Supply and Sanitation Company has introduced dedicated mobile phone lines for reporting leakages and sewer blockages. You can contact us on the following numbers;

  1. 0975 618618
  2. 0950 948028

We value your feedback. Together we can do better.

Please note that phone lines will only be  open from Monday to Saturday during working hours