Corporate Profile

Lusaka Water Supply and Sanitation Company (LWSC) is Zambia’s largest Water Supply and sanitation utility , entrusted with the vital responsibility of ensuring that millions of people have access to safe, clean, and reliable water every day.

Established in 1990 under the Companies Act, Chapter 388 (as amended by Act No.10 of 2017), LWSC operates under the Water Supply and Sanitation Act No.28 of 1997. Over the years, the Company has grown into a leading utility, combining decades of operational experience with innovative, climate-resilient solutions to meet the evolving needs of the communities we serve.

Coverage

LWSC’s service area spans the entirety of Lusaka Province, covering Lusaka City and the districts of Kafue, Chilanga, Chongwe, Luangwa, and Rufunsa. We serve an estimated 3.8 million people (2022 Census), with 2.9 million living directly within our supply area, and manage over 147,000 customer connections.

Our Journey

From inception, LWSC has been committed to providing more than just water, we provide a lifeline for homes, businesses, and entire communities. Over the decades, we have navigated challenges brought on by population growth, climate change, and increasing demand for services. In response, we have consistently invested in infrastructure upgrades, embraced digital transformation, and adopted climate-resilient practices to ensure that our water supply and sanitation services remain sustainable for generations to come.

Structure and Governance

LWSC is regulated by the Government of the Republic of Zambia through the National Water Supply and Sanitation Council (NWASCO). The Company is owned by the local authorities within Lusaka Province, with the following shareholding structure:

Lusaka City Council – 43%

Kafue Town Council – 17%

Chilanga Council – 10%

Chongwe Council – 10%

Luangwa Council – 10%

Rufunsa Council – 10%

This governance model ensures that our operations are anchored in community priorities while upholding the highest national service standards.